Today I am going to share some important information which is sure to concern our VIP customers, especially those who are doing drop shipping with Chinavasion. The topic is our dispatch speed from the moment you place an order until it’s dispatched by the logistics team.
During the first month of 2016, we have further improved our inventory forecast and operations systems. Therefore, as a wholesaler or dropshipper, you do not need to worry about the products you resell going out of stock. The average shipping speed has been shorten from 1.52 days to 1.27 days. Below you can see the performance details regarding our dispatch performance for 2015 and Jan 2016 :
Average shipping time in 2015:
1.52 days
Average shipping time in Jan 2016:
1.27 days
PLEASE NOTE:
*Orders shipped after 3 days are mainly consisting of pre-order products which naturally are shipped later due to later stock availability. The expected shipping date is mentioned in the description of the product pages.
The above figures aren’t corrected for weekends. This means that weekend days are included in the figures, which will understate our performance. Our system report at the moment isn’t able to exclude weekend days.
Our Goal
To reduce the waiting time for all our customers, we would like to make one day dispatch our goal for 2016 . The best way you can help us out is to give our customer support team a notice in advance when you want to place a bulk order or organize a group deal. In such case, we can pre-stock more products for a smoother order processing.
Any comments or questions on our figures? Do we need to include any other information in our next update? Feel free to let us know in the comment section below!
Peter you should have been contacted by our CS team with an ETA for your order and delivery. We are sorry for any inconvenience and delay caused to you.
Product code decals and stock numbers should be removed from products prior to dispatch as when products arrive directly to customers they can clearly identify chinsvasion as the source
bla bla
waiting weeks for get order……………2738150
Peter I will get the CS team to this up with you ASAP.
Many thanks
Peter you should have been contacted by our CS team with an ETA for your order and delivery. We are sorry for any inconvenience and delay caused to you.
Product code decals and stock numbers should be removed from products prior to dispatch as when products arrive directly to customers they can clearly identify chinsvasion as the source