Why Don’t You Use Whatsapp in your Trade ?

More popular than the Facebook, Whatsapp has become the main communication system today in the funky society. This application is in use by the users to chat, send images, videos and do Whatsapp calling. Whatsapp has its contribution in the office work also. This article of mine explains the contribution of Whatsapp in your business. The tips are given below.

Raising Tickets by your Customers

Whatsapp is very much favorable for communication from your customer side. Your customers will be more comfortable to make an inquiry for any of your product or services through Whatsapp messaging instead of calling you.

For big companies with a large number of customers, answering messages for each and every customer is obviously not possible. But for small companies, it is very easy and effective too. Hence, it’s a good idea to use Whatsapp for the new businesses.

Use Whatsapp for Internal Communication

The best use of Whatsapp is to connect with all the employees in your company. Creating Whatsapp group you can send the same message to multiple employees. Giving any kind of office news is very easy through Whatsapp. Since it is a very attractive application so everyone uses this Whatsapp application. And the best thing is that you need not give any kind of technology training to your employees for internal communication.

Different teams of the office will be having their own different Whatsapp groups for communication. Waste of time using emails can be avoided now. It is very fun to convey fast messages to any of the employees without wastage of time.

Promotional Affairs

For  the promotion of your product directly in front of customers, Whatsapp is very much helpful because we can send videos, audios, images to everyone through Whatsapp.

Since people don’t like messages from random people, so never irritate your new customers by pinging them on Whatsapp. So instead of that, use Whatsapp for connecting with your long term customers to maintain the cordial customer relationship.

Bridging Between Your Customers

Whatsapp is also too good tool to communicate with your customers. When you want to explain about your interesting product or a very interesting service from your company to a customer, then you won’t get a positive response because no customer likes answering calls from unknown numbers. But when you send the product details or about your service through an attractive Whatsapp message, then you will hundred percent get positive result.

Whatsapp makes those formal and complicated emails turn a bit unofficial. When you follow up your clients through emails, you may or may not get the reply. But when you start chatting with your client, the communication becomes a lot of  casual. Hence, Whatsapp helps you to get a fast response.

Whatsapp has introduced calling facility also which has been saving our pocket from those long business calls. Contacting with the clients from abroad has also become very much easier and free of cost.

Learn to communicate with your customers through Whatsapp in a very creative and attractive way.The more creative you will be, the more customers Whatsapp is going to fetch you. So use this awesome technology and stay creative.

This guest post was written by Sonal Maheshwari who loves pursuing excellence through writing and has a passion for technology. She has successfully managed and run personal technology magazines and websites. She currently writes for Intellipaat, a global training company that provides e-learning and professional certification training.The courses offered by Intellipaat address the unique needs of working professionals. She is based out of Bangalore and has an experience of 5 years in the field of content writing and blogging. Her work has been published on various sites related to Hadoop, Big Data Training, Qlikview Training, Business Intelligence, Cloud Computing, IT, SAP, Project Management and more.