How Wearable Technology Can Change Your Business
Technology worn in ways similar to regular clothing and accessories looks fresh and keeps people connected. Wearable devices now comprise a growing portion of the technology landscape, creating exciting opportunities for work and fun. As developers find new ways to make wearable devices useful for consumers, they have captured the attention of many business users. The devices have already demonstrated a potential to contribute to employee training and performance.
Although many people view wearable devices as novelties, others recognize their ability to revolutionize the way the current business world operates. Already, with the advent of smartphones and tablets, companies have become increasingly mobile. Now that technology has become more accessible, seamless, and transparent, you should consider how it can change your own business.
Improving Workplace Productivity
Regardless of whether you operate a call center, retail store, or off-site services business, you and your workforce can certainly profit from utilizing wearable technology. In retail settings, Bluetooth headsets can connect with displays worn on the wrist or around the neck to enable employees to use hands-free communication and access to information from anywhere in the store, without abandoning customers. Meanwhile, technicians can use smart glasses to view manuals or schematic diagrams to accelerate repairs. In any of its myriad applications, wearable technology saves time and improves customer service and satisfaction.
Employees in the field can use smart glasses and wearable cameras to resolve problems quickly, saving millions of dollars in labor and operational costs. Wearable devices can help to assist them in seeing through pipes, walls, and other structural elements, speeding their work and increasing their productivity. Consumers, in turn, appreciate the improved quality and accelerated delivery of services.
In office and manufacturing environments, wearable devices improve productivity and quality of employee performance through improved problem-solving abilities and decision-making processes.
Health and Safety
Many companies have already discovered the health benefits offered by apps running on wearable devices. Fitness monitors now can keep track of employee activity as part of broader wellness programs. This type of innovation helps office and home-based employees introduce more activity into their workday to avoid the dangerous repercussions of prolonged sitting. In the future, information gained through such programs can contribute to reducing healthcare and insurance costs.
Wearables can also help improve safety in the workplace. For example, a device called SmartCaplooks like an ordinary baseball hat but has built it sensors that detect the user’s alertness. The system works well for truck drivers and workers in hazardous environments, helping to avoid accidents caused by “microsleep” and fatigue. Soon other devices will integrate with special clothing to provide new ways to monitor human health and performance.
New Business Opportunities
Wearable technology creates new opportunities for business. Whether entrepreneurs want to start a new company that utilizes wearable devices or an existing enterprise desires to create an entirely new market, opportunities abound.
The potential to deliver new or improved customer experiences has already driven innovation in unforeseen ways. For example, wearable screens on glasses and watches give marketers valuable data that provides fantastic insights into consumer behavior. In turn, companies can deliver innovative marketing messages to these devices, allowing them to attract new customers. Especially now, companies have a rare opportunity to develop entirely businesses selling products and services supported by wearable technology.
Wearable technology represents the next significant evolution of technology. Through watches, glasses, sensor-equipped clothing, and other wearable devices, you can develop new products and services or improve the efficiency of your company.
Begin devising your wearable strategy now, so you can embrace it in ways that enhance workplace health, safety, and productivity. Using the latest wave of technology, you can maximize your competitive advantage in a manner that ensures growth and increased profitability.
Read more wearbles articles if your interested in learning about wearable technology and what it can do for you.
This guest post was written by Jill Phillips, a freelance writer from Buffalo, NY. She is an aspiring entrepreneur and tech enthusiast, who loves to share her insight on various topics. When she is not writing, Jill enjoys taking photos and hiking with her dog. Connect with Jill via Twitter @jillphlps
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