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From February 6th until the 13th, logistics service providers in China aren’t operative due to the Spring Festival (Chinese New Year).
All orders coming in before the 3rd of February will be shipped out before Spring Festival. All orders coming in during holiday will be processed in highest priority when we are back.
You can feel free to contact our English speaking live chat support if you have any questions, we are always happy to help.
We wish you all the best in the Year of the Monkey!
I have tried to get help from your support staff and they wont help you are sipping my order to the wrong address (2740196
Hi Alan, we were on holiday due to the Chinese New Year, but are back now and will get in touch to confirm your delivery address.