Friday FAQ’s, China Shipping And Christmas Gifts

Author xlxmarketing 6.11.2009. | 17:40

Friday FAQ image
There’s never a dull moment for our customer support department.

According to our resident drop shipping expert, the customer support department answers more than 850 questions a day.

All questions get answered individually and with care (just like Santa) but there are some questions we see more than others.

So, on Fridays, you can expect to see some of the most commonly asked questions answered each week.

For a bigger list of questions visit the Chinavasion FAQ page or to ask your own question leave a comment to this blog (provided you don’t mind the whole world knowing about it).

We’ll answer them here and, if they’re good enough we may even re-publish them in a future Friday FAQ.

So read on as we tackle Christmas gifts, shipping questions and some commonly asked questions about a phone that has been incredibly popular with end customers and resellers alike.

Are You Stocking Any Christmas Products This Year?

Not only are we stocking great Christmas decorations and gifts we have set up a complete list of Christmas gadgets ready for home use and resale.

Just check out some of these great stocking stuffers and yuletide gadgets:

CVLE-G133CVFR-CG10

CVHZ-G81-3MCVHZ-G155

CVSC-K14CVLN-CG09

How can I use Chinavasion’s online shipping cost calculator to work out shipping freight for different countries?

Another of our blog writers, Eric Chen has put together an excellent guide on working out international ship freight costs from China. International Shipping Rate Calculation, A Foolproof 7 Step Plan

My order has the status ‘Checking Address’. Is there a problem?

This status essentially means we are checking the paperwork one last time with the courier to make extra sure it gets to you safe and sound without any detours or nasty surprises on the way.

You can rest assured that it will shipped and sent to you very soon.

 

Product Review

 

CVDQ-M56
Odyssey – WiFi Quadband Dual-SIM Cellphone w/ 3 Inch Touchscreen [CVDQ-M56]
The Odyssey is one of our best selling phones.

This sweet WiFi phone soared through the ranks of phones at a speed never before seen at Chinavasion.

But with popularity comes many questions. Here are answers to the most frequently asked questions about the Odyssey:

How can I install a Java application on this phone?

Search the internet for Java files that have the extension .jar (these are executable Java files). Not all of them will work. Some are especially for Nokia or other brand phones. Transfer it to your phone’s microSD card as you would normally transfer a file. From the FILE icon, locate your file and select it. Java will take over and ask you if you want to install it. Agree and the application will be installed for you. Enjoy!

How do I change my ring tone?

Tone volume and set up is found by pressing PROFILE icon and not the SETTINGS icon. Once in profile, select GENERAL and then CUSTOMIZE. You will be given the opportunity to change ringing options.

How does the built-in answering machine work?

From the main menu, select the ANSWER icon.

You will be taken to another menu that will allow you adjust settings like how long before the answering machine picks up the call and how long your caller’s message should be.

When an actual call comes through, the answering machine will save your calls to the memory card and you can review them at anytime.

I need to know something really important which no one ever talks about. How does the phone feel in your hand?

Solid is the best word we can think of to describe the tactile sensation of holding the Odyssey in your hand.

As cellphone aficionados, we test our fair share of phones for professional and personal reasons. For us, cellphones that have in the past provided exceptional feel in your hand quality has been any of the Nokia N series especially the N95. Going farther back, the Siemens S40 felt great to hold as well.

We’re not big fans on the iPhone though because it’s too wide and too thin for our tastes. It feels like you’re holding a calculator in your hands not a mobile phone!

The Odyssey CVDQ-M56 on the other hand is the epitome of a touchscreen phone in a candy bar form factor. It’s narrower than the iPhone, but just slightly thicker to give you the impression you’re holding something solid in your hand.

Of course, the fact that it’s well built accounts for that too.

I understand that I can input text in many different languages, but what about displaying websites in different languages aside from English?

When you go into the Java menu you’ll have the option of using different language versions of the Opera mini browser so you can view different country websites.

The different web browser versions are: Chinese, English, Brazilian, Spanish, Russian, Arabic, Indonesian, Turkish, and Vietnamese.

For a bigger list of questions visit the Chinavasion FAQ page or to ask your own question leave a comment to this blog (provided you don’t mind the whole world knowing about it).

We’ll answer them here and, if they’re good enough we may even re-publish them in a future Friday FAQ.

Author xlxmarketing 6.11.2009. | 17:40
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1 Comment

  1. matt December 2, 09:11

    Hi, I have just purchased one of your games dv mp4 players for my kid. I have windows vista and windows media player which does indentify the device as “mass storage” however even when the sync partnership is done and pictures and music has been sync to the device stating “already on device” nothing has transfered on.

    I’m new to this so can you give me a step by step guide info on your mp4 and windows media player and how to get the 100 nes games on to the mp4.

    I would be grateful I need to get it done before Christmas.

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