April 15th 2009

Neutralizing Negative Feedback On EBay, How To Stop Your Seller Page From Becoming A Sale-Free Zone

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Forget the fee hikes, never mind the listing changes. The single most terrifying aspect of eBay these days is the prospect of getting lumped with a whole lot of negative feedback just because it’s Christmas, shipping companies are overwhelmed and customers are impatient. David Tsang explores the dangers of negative feedback and how sellers can eliminate or neutralize it when it happens.

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